Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and investment and retirement solutions to nearly 13 million members of the U.S. military, veterans who have honorably served and their families. 

Finance

USAA

Lindsay Sacknoff is the Senior Vice President, and General Manager, Omnichannel Sales & Service at [USAA](/org/usaa) Federal Savings Bank. She joined [USAA](/org/usaa) in January of 2021.

Lindsay joined [USAA](/org/usaa) from TD Bank, where she was responsible for all consumer deposit products and payments across TD's U.S. footprint. She led the organization responsible for managing the consumer deposit products and services end-to-end across TD's 9 million customers. Previously, she served as the Senior Vice President for the U.S. Contact Centers overseeing the bank's contact center operations which were responsible for providing customer care through phone, social media, secure message and the TD Helps platform.

Lindsay Sacknoff

Flint is tasked with overseeing the life & health insurance product portfolios, with responsibility to grow both product lines to serve more of [USAA](/org/usaa)'s members and bring additional value to the association.

Flint offers more than two decades of experience in the financial services industry to [USAA](/org/usaa) Life, and has extensive experience leading life insurance distribution, modernizing to enhance customer experience, and creating growth opportunities by introducing digital and data-driven solutions.

Prior to joining [USAA](/org/usaa) Life, Flint was President and CEO of Farmers New World Life Insurance Company. He was also previously President and CEO of ProEquities, Inc. and Senior Vice President, Distribution Companies for Protective Life Insurance Company. Flint received his bachelor's degree from the [University of Alabama at Birmingham](/org/university-of-alabama-at-birmingham) and completed his MBA and a Master of Information Systems degree at [Creighton University](/org/creighton-university). He also completed the Executive Leadership Program from the [University of Pennsylvania](/org/university-of-pennsylvania)'s Wharton School of Business. He currently holds Series 4, 7, 24, 53, 63, 66 securities licenses and is a Chartered Retirement Planning Counselor (CRPC).

Chris Flint

Randy Termeer was named President of the Property and Casualty Division in July 2022. Randy joined USAA in 2017 as Senior Vice President and General Manager of Auto Insurance. Most recently, he led USAA's acquisition of Noblr, launched Small Business Insurance and the SafePilot program.

Randy brings more than 20 years of industry experience. Prior to joining USAA, he served as Chief Operating Officer for Chubb's International Accident and Health Division. He also led product management for personal lines for The Hartford.

Randy sits on several industry boards and is an active volunteer in the San Antonio community. He's also an Honorary Commander for the 37th Wing at Joint Base San Antonio-Lackland Air Force Base.

Randy Termeer

Andrade is a member of the Board of Directors at USAA. He serves on the Board's Risk and Compliance and Member and Technology committees.

Andrade has more than 25 years of expertise in the insurance industry to USAA's Board. He has served in executive leadership roles in underwriting, product development and innovation, claims, sales and distribution, and strategy development; and in general management, where he was responsible for leading all aspects of the business.

He currently serves as a Director, President and Chief Executive Officer of the Everest Re Group, Ltd, a leading global provider of reinsurance and insurance solutions and an S&P 500 Company. Before joining Everest, he was Executive Vice President of the Chubb Group and the President of Chubb Overseas General.  He was responsible for Chubb's general insurance business in more than 50 countries outside of North America. His portfolio included commercial property and casualty, traditional and specialty personal lines, and accident and health insurance. 

Prior to ACE Limited's acquisition of Chubb in January 2016, Andrade was an EVP of ACE and the President of Global Personal and Business Insurance and the Chief Operating Officer for ACE Overseas General.  He held senior leadership roles with The Hartford and Progressive, and he started his insurance career with AIG.  Prior to commencing his insurance career, Andrade worked in national security and international affairs within the U.S. Federal Government's executive branch, including the Drug Enforcement Administration, the Office of the Secretary of Defense, and the Executive Office of The President.

Andrade earned a Bachelor of Science degree in Journalism with a minor in Political Science from the University of Florida and was honored as a Distinguished Alumni in 2018. He also holds a Master of Arts degree in International Economics and Latin American Studies from the School of Advanced International Studies at the Johns Hopkins University.

Juan C. Andrade

Jason offers vast corporate and private law experience to help lead corporate governance at USAA. He joined USAA in August 2020 after 17 years in the legal departments at JPMorgan Chase (JPMC) and Washington Mutual. At JPMC, he was general counsel, legal operations and chief of staff for the company's general counsel. Prior to that he was general counsel for the company's consumer banking and wealth management business and general counsel for its small business banking line of business and was involved in civil litigation and government and regulatory investigations. Prior to working in the financial services industry, he was a partner at Davis Wright Tremaine in Seattle, Washington.

Jason Klein

Lindsey O'Neill is the SVP, Chief Communications & Corporate Responsibility Officer at [USAA](/org/usaa). Lindsey has over fifteen years of experience in corporate communications and public relations.

Prior to joining [USAA](/org/usaa), Ms. O'Neill was the Global Corporate Communications Manager at [National Instruments](/org/national-instruments) from October 2007 to January 2014. In this role, they were responsible for developing and executing the company's global communications strategy.

Before [National Instruments](/org/national-instruments), Ms. O'Neill worked as a Business Analyst at Sell-Thru Services from January 2004 to December 2007. In this role, they were responsible for analyzing data and developing recommendations to improve business performance.

Lindsey O'Neill has a BBA in Marketing from Texas Tech University - Rawls College of Business. Lindsey also has a degree in Biology from the same school.

They work with Darrius Jones - SVP, Digital Design & Innovation, Tara Leweling - VP, Chief Diversity & Sustainability Officer. Lindsey O'Neill reports to Ameesh Vakaria, EVP, Chief Strategy & Brand Officer.

Lindsey O'Neill

Amala Duggirala is the EVP of Enterprise CIO at [USAA](/org/usaa). Amala has previously served as the Enterprise Chief Operations and Technology Officer, Senior Executive Vice President at Regions Bank, Chief Technology Officer at Kabbage, Inc, and Executive Vice President, Head of Technology and Implementation Services at [ACI Worldwide](/org/aci-worldwide). Duggirala has also worked as a Programme Director at BT and as a Director Technical Engg at CenturyLink. Prior to their work in the corporate sector, Duggirala was a Senior Software consultant at Modis Consulting.

Amala Duggirala has a Masters in Science from [Columbia University](/org/columbia-university) in the City of New York in Information Technology. Amala also has an Advanced Project Management certification from Stanford Center for Professional Development. In addition, they have a Master of Business Administration (M.B.A.) from [University of Nebraska at Omaha](/org/university-of-nebraska-at-omaha) in International Business. Finally, they have a Bachelor of Science (BS) from Osmania University in Electrical, Electronics and Communications Engineering. Amala is also certified by the PMI in PMP Certification.

and Jason Witty - SVP, Chief Security Officer reports to Amala Duggirala. They are on a team with Jeff Wallace - CFO, Brandon Carter - President, [USAA](/org/usaa) Life Insurance Company, and Bob Johnson - EVP, Chief Legal Officer & General Counsel. Amala Duggirala reports to Wayne Peacock, President & CEO.

Amala Duggirala

Jones is tasked with driving the development of digital solutions that match the industry-renowned, empathetic service provided by USAA. His responsibilities include leadership of multiple customer experience teams, as well as innovation focused on digitally-scaled interactions, employee experience and cybersecurity.

In his past roles at USAA, Jones directed innovation companywide, including USAA Labs, which focuses on member and employee innovation, advanced research and innovation enablement.

In addition to his experience at USAA, Jones has served as a leader of digital, design, product management, marketing and innovation functions for several large companies including Charles Schwab, Poly, Cisco, Merrill Lynch and Computershare. As managing director at Schwab, he was responsible for product management, strategy and operation of the company's digital channels to easily help investors connect to their portfolios. Similarly, at Merrill Lynch Jones led the strategy development for the company's contact center and telecommunications technology that helped connect clients to advisors.

Darrius Jones

Neeraj Singh was hired as Chief Risk Officer in February of 2021. Singh joined [USAA](/org/usaa) from [Citigroup](/org/citigroup), where he was chief risk officer for U.S. consumer banking and head of global consumer risk modeling. In this new position, Singh leads [USAA](/org/usaa)'s risk and compliance organization. During his career, Singh has also held customer and risk management leadership positions with TD Bank in Canada and the U.S and [Barclays](/org/barclays) in the U.K. and the U.S. He received his undergraduate degree from Birla Institute of Technology and a Master of Business Administration from the [University of Maryland](/org/university-of-maryland).


Neeraj Singh

Tara Leweling is the current VP, Chief Diversity & Sustainability Officer at [USAA](/org/usaa). Tara has previously worked as the Executive Director, International Policy and Programs at JPMorgan Chase & Co., Acting Senior Director for European Affairs and Director for Western Europe and NATO at the National Security Council, Senior Policy Advisor to the US Ambassador to NATO at NATO, and Speechwriter to the Secetary of the Air Force at the United States Department of Defense. Tara Leweling also has experience in various operational, planning, strategy and command positions from their time in the United States Air Force from 1993-2008.

Tara Leweling has a Doctor of Philosophy (PhD) in Information Science from the [Naval Postgraduate School](/org/naval-postgraduate-school), a Master of Science (M.S.) in International Relations from [Troy University](/org/troy-university), and a Master of Science (M.S.) in Systems Engineering from the [Naval Postgraduate School](/org/naval-postgraduate-school). Tara also has a Bachelor of Arts (B.A.) in Mathematics and Tara'story from the University of Michigan. Tara Leweling is certified by the [National Diversity Council](/org/national-diversity-council) as a Certified Diversity Professional.

Tara Leweling reports to Ameesh Vakaria, EVP, Chief Strategy & Brand Officer. They work with Darrius Jones - SVP, Digital Design & Innovation, Lindsey O'Neill - SVP, Chief Communications & Corporate Responsibility Officer.

Tara Leweling

Durrani leads teams supporting technology and transactions, privacy and data security, labor and employment, and USAA's Chief Financial Office.

Durrani joined USAA in 2017 as legal counsel for USAA's property and casualty company. In his subsequent role leading the technology and transactions team, he advised on USAA's prior sale of its investment management company and mutual fund portfolio to Schwab and Victory Capital, respectively and on the acquisition of insurer Noblr, which now offers USAA members "pay as you drive" auto insurance. Prior to joining USAA, he worked at Allstate for 16 years in various roles, including serving as associate general counsel at Esurance, an affiliate of Allstate. Before that, Waqas served as corporate counsel at U.S. Office Products Company, a startup company.

Waqas received a Bachelor of Arts, cum laude, from Loyola University in Chicago. He also received Master of Science in journalism and a law degree from the University of Illinois at Urbana-Champaign.

Waqas Durrani

Jason Witty is currently the SVP, Chief Security Officer at [USAA](/org/usaa). Prior to this, they were with JPMorgan Chase & Co. from January 2019 to September 2021 as the Managing Director, Global Chief Information Security Officer (CISO). Jason was also with [U.S. Bank](/org/u-s-bancorp) from June 2012 to January 2019 as the EVP, Chief Information Security Officer (CISO). Their previous positions also include Independent Director at ChicagoFIRST from June 2009 to June 2012, and SVP, Information Security Executive at [Bank of America](/org/bank-of-america) from September 2007 to June 2012. Jason has also been involved with the National Technology Security Coalition (NTSC) - Vice Chair of the Board and [YL Ventures](/org/yl-ventures) - Venture Advisory Board.

Jason Witty has completed a BoardSuited - Board of Directors and Board Governance Training Certificate from Board Suited, a UVA Technology Development Program from the University of Virginia Darden School of Business, and a Bachelor's Degree in Electrical Engineering Technology from [Old Dominion University](/org/old-dominion-university). Jason Witty has also attained a 3rd Degree Hapkido Black Belt from Chang's (Wol Ge Kwon) Hapkido Academy, Ryushin Shouchi Ryu Iaijutsu, and Westchester Krav Maga. Jason Witty is also certified in Black-Stripe Hapkido from Hyun's Hapkido.

Jason Witty reports to Amala Duggirala, EVP, Enterprise CIO.

Jason Witty

Gilbert Gitiche is the EVP, Chief Audit Officer at [USAA](/org/usaa). Prior to taking on this role, they served as Chief Audit Executive at [Freddie Mac](/org/freddie-mac) from September 2018 to August 2020. Gilbert has also served as SVP/ Audit Director - Head of North America Global Markets Audit at [Bank of America](/org/bank-of-america) from January 2015 to December 2018, and Managing Director – Head of Enterprise Risk Management/ Capital Planning at GE Capital Internal Audit from January 2014 to December 2015. Gilbert's experience also extends to [American Express](/org/american-express), where they served as Head of Audit - Global Risk Management, Latin America & Canada from January 2009 to December 2014. Gilbert Gitiche began their career at PricewaterhouseCoopers (PwC) in January 2000, where they worked in Assurance & Advisory Services for 9 years before moving on to [American Express](/org/american-express).

Gilbert Gitiche has a Master of Science in Risk Management from NYU Stern School of Business and a Bachelor's Degree in Finance and Financial Management Services from the [University of Nairobi](/org/university-of-nairobi).

Their manager is Wayne Peacock, President & CEO. They are on a team with Bob Johnson - EVP, Chief Legal Officer & General Counsel, Jeff Wallace - CFO, and Neeraj Singh - Chief Risk Officer.

Gilbert Gitiche

Marie Gonzales

Gay B

Michael Brandt

Robert Fix

Paul Vincent was named Bank President in February of 2021 after seven years of leadership at [USAA](/org/usaa), including the past two years as senior vice president and head of retail banking where he was responsible for deposits, credit card and payments business. Over his [USAA](/org/usaa) career, Vincent has served as head of member service centers and senior vice president of bank operations.  Prior to [USAA](/org/usaa), Vincent spent 15 years progressing through senior-level roles with [Capital One](/org/capital-one) in operations, channels, finance, analytics, and strategy. He is a graduate of the [University of North Carolina at Chapel Hill](/org/university-of-north-carolina-at-chapel-hill) with a bachelor's degree in economics and previously served on the board of directors for the Association of Military Banks of America.

Paul Vincent

Former Chief legal officer BB&T Corporation. Legal professional with over 20 years of legal experience in M&A and corporate law. 

Graduate of The Ohio State University Moritz College of Law class of 1997. 


Bob Johnson

Tamla joined USAA after nearly four years as senior vice president and chief people officer at Waste Management, Inc. (WM). Prior to WM, she worked at General Electric for 20 years, progressing in her career through the leadership and executive ranks. She is a graduate of the University of North Carolina at Chapel Hill where she earned her Bachelor of Science degree in Business Administration.

A renowned expert in her field, Tamla sits on several (public and advisory) boards and has received multiple honors including: board and committee member for University North Carolina - Chapel Hill, Kenan-Flagler Business School, World 50 and Black Women on Boards, recognition through front page coverage for NY Times and featured in Fast Company, The Network Journal’s 25 Influential Black Women in Business, Savoy’s 2020 Most Influential Black Executives in Corporate America.

Tamla Oates-Forney

Kathryn Rivero

Brandon Carter is currently the President of [USAA](/org/usaa) Life Insurance Company. Prior to this, they were the Executive Director of Life Company Sales at [USAA](/org/usaa) from January 2005 to September 2006.



Brandon Carter reports to Wayne Peacock, President & CEO. and Chris Flint - SVP & GM, Life & Health Insurance reports to Brandon Carter. Brandon Carter works with Amala Duggirala - EVP, Enterprise CIO, Gilbert Gitiche - EVP, Chief Audit Officer, and Paul Vincent - President, [USAA](/org/usaa) Federal Savings Bank.

Brandon Carter

Ameesh Vakaria

Downs

William F. Moran

Peacock has more than 30 years of experience across all of [USAA](/org/usaa)'s business lines. He has served the past three years as president of the Property & Casualty Insurance Group.



Wayne Peacock

Over his more than 30-year career, Wallace has held leadership positions with a variety of large financial institutions. He has significant experience streamlining work processes and simplifying organization strategies, as well as working with federal regulators.

Jeff Wallace

Dona Young

36-year career in [U.S. Air Force](/org/u-s-air-force)

Darren W. McDew

Chief Executive Officer, MAC Energy Advisors, LLC

Tracy B. McKibben

Gerald R. Murray

Robert L. Vanantwerp

Mary E. Landry

Tracy L. Garrett

James M. Zortman

Herman E. Bulls

John F. Young has been a board member at [USAA](/org/usaa) since 1998. Prior to that, they were a programmer at Florida Power Corporation from May 1997 to April 1998. While there, they used the Microsoft Network Developer's Kit to implement a Simple Network Management Protocol (SNMP) application for Windows NT. John also designed and developed an 8-page Intranet web site using HTML.

John F. Young has a Bachelor of Science in Information Systems from the [University of South Florida](/org/university-of-south-florida).

USAA

Org chart

Teams

Board of Directors

Leadership Team

CEO and Executive Team

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