Founded in 1922 by a group of military officers, USAA is among the leading providers of insurance, banking and investment and retirement solutions to nearly 13 million members of the U.S. military, veterans who have honorably served and their families. 

Finance

USAA

USAA's headquarters in San Antonio, TX, United States

Anonymous

Rob Arena

Dan Griffiths

Ameesh Vakaria

Francesco Lagutaine

Jeff Calusinski

Tami Cabaniss

Lindsey O'Neill

Pankaj Kumar

David Yim

Major General Robert Whittle

Brian Goldman

Julie Signorille-Browne

Jessa Allison

Lisa Page

Jason Simmons

Patricia Dix

Ramnik Bajaj

Matt Shifrin

Brett Seybold

Michael Moran

Jeff Wallace

Darren W. McDew

Tracy B. McKibben

Gerald R. Murray

Mary E. Landry

James M. Zortman

David F. Melcher

William F. Moran

Dona D. Young

Bryan P. Fenton

The IT Development and Engineering team at USAA focuses on creating and maintaining innovative software solutions that enhance the financial services experience for military members and their families. This team collaborates on a wide range of projects, leveraging cloud technologies and agile methodologies to deliver robust applications and streamline IT operations while ensuring high standards of security and performance. Their collective expertise in software development, testing, and DevOps practices ensures that USAA's offerings are reliable, efficient, and aligned with the needs of their members.

IT Development and Engineering

The Compliance and Risk Management team at USAA is responsible for ensuring the organization adheres to regulatory requirements and internal policies to mitigate risks associated with its operations. This team conducts risk assessments, implements compliance programs, and monitors ongoing activities to safeguard the interests of members while maintaining the integrity of the bank, insurance, and investment services. Their work includes managing compliance with cybersecurity, anti-money laundering, and fraud prevention efforts, contributing to a secure environment for military members and their families.

Compliance and Risk Management

The Marketing and Communications team at USAA is responsible for shaping the company's brand narrative and engaging with its members through strategic marketing initiatives and effective communication strategies. This team collaborates to create compelling digital content, manage marketing campaigns, and enhance the visual identity of USAA, while ensuring consistent messaging that resonates with military families and veterans. They leverage various channels to promote USAA's insurance, banking, and investment solutions, ultimately driving member engagement and brand loyalty.

Marketing and Communications

The Talent Acquisition and Recruitment team at USAA is responsible for identifying, attracting, and securing top talent to support the organization's mission of serving military members and their families. This team collaborates with hiring managers to understand staffing needs, streamlines the recruitment process, and enhances the company's culture through strategic hiring initiatives. They focus on building diverse talent pipelines and ensuring a positive candidate experience while driving workforce planning and execution across various business units.

Talent Acquisition and Recruitment

The Quality Assurance and Testing team at USAA plays a crucial role in ensuring the reliability and efficiency of the company's insurance and financial products. This team is responsible for developing and implementing rigorous testing protocols, conducting audits, and maintaining compliance with regulatory standards to protect members' interests. By utilizing advanced quality assurance methodologies, including automation and thorough analyses, they work to enhance customer experience and drive continuous improvement across all service offerings.

Quality Assurance and Testing

The Data Analytics and Business Intelligence team at USAA is responsible for leveraging data to drive strategic insights and enhance decision-making across the organization. They employ advanced analytics and business intelligence tools to analyze member behavior, optimize operations, and support product development, ultimately delivering tailored solutions that improve the overall experience for military members and their families.

Data Analytics and Business Intelligence

USAA

Org chart

Board & advisors

Teams

IT Development and Engineering

Compliance and Risk Management

Marketing and Communications

Talent Acquisition and Recruitment

Quality Assurance and Testing

Data Analytics and Business Intelligence

Offices

USAA

Org chart

Board & advisors

Teams

IT Development and Engineering

Compliance and Risk Management

Marketing and Communications

Talent Acquisition and Recruitment

Quality Assurance and Testing

Data Analytics and Business Intelligence

Offices

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