Mark Anthony Flores is the Head of Programs and Country Center Executive at AECOM, overseeing global service management and operational excellence. Currently, as the Head of Service Management for AECOM's Global Business Services, they lead initiatives to enhance service delivery and ensure compliance with regulations. With previous roles including Global Transitions Lead and Country Centre Manager, Mark has consistently driven efficiency and customer satisfaction. They hold a Bachelor of Science in Computer Engineering from the Polytechnic University of the Philippines, earned in 2013.
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