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Alexia Marie-Lourde Tzaka

Loyalty & CRM Product Development-business Analyst at Aegean Airlines

Alexia Marie-Lourde Tzaka is a skilled business analyst specializing in loyalty and CRM product development at Aegean Airlines since December 2018, with previous experience as a reservations ticketing agent. Prior roles include shop supervisor at Brew Str, where responsibilities encompassed staff management, finance monitoring, inventory maintenance, and customer assistance. At LEROY MERLIN Greece & Cyprus, Alexia excelled in customer service, handling various tasks including reception, cashier duties, and documenting customer interactions. Early career experience includes roles as a laboratory assistant at Enological Laboratory and quality control chemist intern at the General Chemical State Laboratory of Greece, providing foundational skills in data management and analysis. Alexia holds a Professional Diploma in Data Analytics from Big Blue Data Academy, an International Diploma in Travel and Tourism from Vellum Global Educational Services, and a Bachelor of Applied Science in Viticulture and Enology from the Technological Educational Institute of Athens.

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