Mark B.

Mark B. is an experienced manager in digital service operations with a strong background in IT service management and technology services. Currently serving as the Manager of Digital Service Operations at the Australian Energy Market Operator (AEMO) since May 2023, Mark previously held roles including Digital Service Lead at the Transport Accident Commission and Manager of Service Performance, Quality, and Assurance at UniSuper. Mark's extensive experience at Computershare spans over a decade, with positions such as Head of Service Operations and Manager of Workflow Implementation & Support. Mark has a Bachelor of Business in Accounting from Deakin University, enhancing a proven track record of leading teams, managing processes, and implementing technology solutions to improve service delivery and performance.