Carlos G.

Carlos G. has a diverse work experience spanning across several companies. Carlos started their career as an Automation Development Engineer at Centro de Audio, Video y Comunicaciones. Carlos then worked as an IT Team Leader at AVANTEL, where they handled commercial and technical proposals for hosting services. Carlos later joined Aeromexico as the Ecommerce Manager, overseeing the redesign of the company's website and optimizing online sales flow. Carlos then moved on to Activ@Mente as the Service Delivery Director, managing account relationships and project implementation. Following that, Carlos joined Sabre Airline Solutions, first as an Account Director and then as a Business and Solutions Sr. Consultant. In these roles, they led business development efforts, coordinated project implementation, and built strong relationships with airline clients. Currently, Carlos holds the position of IT CX, Loyalty, and CIO Office Director at Aeromexico, where they focus on leveraging technology for customer experience and personalization, architecting and maintaining the Aeromexico Rewards Program, and implementing IT policies aligned with business objectives.

Carlos G. completed an Executive Master of Business Administration (MBA) program at Texas McCombs School of Business from 2013 to 2015. Carlos also pursued studies in Sports Management and Marketing at the Johan Cruyff Institute in 2016. Prior to that, they earned a Bachelor's degree in Electronics and Communications Engineering from Tecnológico de Monterrey, graduating between 1996 and 2001.