Christian Romero

Christian Romero has extensive experience in the aviation industry, currently serving as a JCA Global Partner Exchange- IFS Onboard Product at Delta Air Lines since October 2023. Previously, Christian has held various roles at Aeromexico since January 2008, including Head On Board Product, where responsibilities encompassed hard and soft product design, onboard service standards implementation, and global catering operations. Christian also managed WiFi onboard strategy and was involved in cabin interior product definition for various aircraft models. Other notable positions include Manager of On Board Product and Service Standards, Customer Experience Project Director, and Customer Experience Research Manager, all focused on improving customer experience and loyalty. Christian holds a degree in Turismo and a Master's in Marketing from Universidad Intercontinental.