Jose Rodriguez has extensive experience in technical support and customer service, currently serving as a Technical Support Analyst at Aetrex Worldwide since December 2005, where comprehensive user support is provided through various communication channels, enhancing customer satisfaction and business growth. Previous roles include Computer Lab Assistant and Tutor at the BC Center of Academic Development, where hardware and software troubleshooting was specialized, and positions in customer service and banking at North American Accessories and Sovereign Bank, respectively. Jose began a career in retail management as a Retail Store Manager at Nature Food Centres/GNC and has a B.A. in Animation, Computer Graphics & Multimedia from Bloomfield College, obtained between 1999 and 2004.
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