AFFCU (Air Force Federal Credit Union) is a full-service financial organization based in San Antonio, Texas. We offer banking products including savings, checking, money market accounts, certificate accounts, and more. We also provide auto loans, personal loans, mortgage loans, home equity loans, Visa credit cards, and more.

AFFCU has branches in San Antonio & Del Rio (Texas) and Columbus (Mississippi). Our members also have access to more 55,000 surcharge-free Allpoint Network ATMs.

Learn more at www.GoAFFCU.com

Banking

AFFCU

AFFCU's headquarters in San Antonio, TX, United States

Ryan Ross

Jared Levine

Alexa Gutierrez

Gabrielle Hughes

Jessica Martinez

Jaime Tierney

Monica M. Benavides

Matthew Sirgo

The Credit and Collection Team at AFFCU is responsible for managing the organization's credit risk and recovery processes. This team evaluates loan applications, monitors credit accounts, and develops strategies for collections and asset recovery when necessary. By maintaining a balance between credit approval and risk mitigation, they help ensure the financial stability and growth of the credit union.

Credit and Collection Team

The Operations Team at AFFCU ensures the efficient and secure management of daily banking activities and member transactions. The Fraud Operations Manager oversees fraud detection and prevention efforts, safeguarding member accounts against unauthorized activities. The Deposit Operations Representative handles the processing and accuracy of deposit transactions, supporting account maintenance and member inquiries. The Regional Operations Leader coordinates operations across branches in different locations, ensuring consistency, compliance, and excellent member service.

Operations Team

The Executive Administration team at AFFCU (Air Force Federal Credit Union) is responsible for strategic planning, organizational leadership, and ensuring operational excellence across all departments. The team comprises high-level executives including the President/CEO, Vice Presidents of Technology, Human Resources, Sales Service Performance, and Compliance & Risk Management, as well as the Executive Vice President/COO. Together, they oversee the implementation of policies, drive business growth, maintain regulatory compliance, and foster a culture of outstanding service for AFFCU members.

Executive Administration

The Leadership Team at AFFCU is responsible for setting strategic direction, overseeing company operations, and ensuring financial stability. Comprising of the VP of Marketing, President/CEO, VP/Chief Technology Officer, Chief Financial Officer, VP of Human Resources, and Executive VP/Chief Operating Officer, this team collaborates to drive growth, innovation, and member satisfaction in line with the organization's mission and values.

Leadership Team

The Finance and Accounting team at AFFCU is responsible for managing the organization's financial operations and ensuring regulatory compliance. This includes preparing financial reports, overseeing budgeting processes, reconciling accounts, and analyzing financial data to guide strategic decisions. The team also ensures accurate accounting records and oversees internal and external audits to maintain financial integrity.

Finance and Accounting

The Human Resources team at AFFCU plays a crucial role in supporting the company's mission by managing all aspects of employee relations and development. This includes recruiting and onboarding new talent, conducting training programs, ensuring compliance with employment laws, and developing strategies for employee retention and engagement. Additionally, the team addresses any employee concerns and works to foster a positive and productive workplace environment.

AFFCU

Org chart

Teams

Credit and Collection Team

Operations Team

Executive Administration

Leadership Team

Finance and Accounting

Human Resources

Offices

AFFCU

Org chart

Teams

Credit and Collection Team

Operations Team

Executive Administration

Leadership Team

Finance and Accounting

Human Resources

Offices

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