Ann Cowell

Ann Cowell is a seasoned professional in customer success and management, currently serving as Senior Manager of MyCase Customer Success at AffiniPay since July 2022. With a background as Manager of the Customer Success Team at MyCase from March 2021 to July 2022, Ann led the growth of a dynamic team within the legal software sector. Prior experience includes roles as Director of Customer Success and Customer Success Manager at Subvertical from January 2017 to February 2021. Ann spent six years at The Council on Alcoholism and Drug Abuse, initially as Mentor Program Advocate and later as Mentor Program Director, overseeing staff and coordinating significant events. Ann's early career includes a position as Sales Associate at Chico's FAS Inc. Ann holds a Bachelor's degree in American Civilization and Psychology from Brown University, completed in 2010.