Lee Ann K.

Lee Ann K. has extensive experience in technical support and business processes, currently serving as a Business Process Analyst at Affinitiv since July 2017, where previous roles included Tier III Technical Support Team Lead and Tier II Technical Support Agent. Prior to Affinitiv, Lee Ann worked as a Service Dispatcher at MobilexUSA, managing the dispatch of X-Ray Technicians along the Eastern Coast, and held the position of ARS Customer Service Representative at Allstate, providing roadside assistance in a high-volume call center. Lee Ann has educational qualifications from Pinellas Technical College, earning a Technical Certificate in Digital Design and studying Commercial and Advertising Art. Additional experience includes seasonal logistics at Target and photography at Lifetouch Portrait Studios. Skills include proficiency in Microsoft Office, Adobe Creative Suite, HTML5, and CSS3.