Ferdous Akther

Ferdous Akther is a seasoned professional in the healthcare and customer service sectors, currently serving as a Customer Service Representative at Affinity Health Plan since January 2019, where Ferdous has successfully enrolled over 400 individuals into healthcare plans and provided education on insurance benefits. Prior experience includes a role as Office Manager/Administrative Assistant at R.S Medical from 2013 to 2018, managing patient registrations and insurance communications, and as a Pharmacy Technician and Sales Associate at Best Care Pharmacy from 2009 to 2012, where Ferdous educated customers about medication usage and assisted in dispensing under pharmacist supervision. Ferdous holds a Master of Arts degree in English Literature (British and Commonwealth) from M.C. College and attended Lehman College.