Erica Williams

Erica Williams is an experienced Digital Content Strategy Manager at Affinity Water, where responsibilities include managing websites, content, and quality assurance efforts, focusing on SEO and accessibility. With prior experience as a Digital Engagement Coordinator, Erica has a strong background in web content improvement and stakeholder collaboration. Additionally, Erica serves as a volunteer Website Manager for The Association of Jamaicans (UK) Trust, utilizing WordPress CMS for content management. Previous roles include Customer Service Advisor at Veolia UK, Accountancy Assistant at Hounslow Homes, and Finance Support Officer at London Borough of Hounslow. Erica holds a BA in Graphic Design from the University of Hertfordshire, an HE Diploma in Art & Design from West Herts College, and a BSc in Business & Accounting from Brunel University London.