Steven Reznick is an experienced professional in customer success and management, currently serving as a Customer Success Manager and Customer Onboarding Manager at Affinity.co since April 2021. Prior to this role, Steven held the position of Customer Success and Configuration Specialist at SAI Global, where responsibilities included resolving customer inquiries, managing subscriptions, and collaborating with account management teams. Earlier experience includes a Customer Success and Support Specialist role at Concierge Plus Inc., where Steven oversaw client onboarding and support, significantly improving response times and client satisfaction. Steven also has a background in digital media management with SodaStream International and event management with Hockey Night in Canada’s Play On!. Steven holds a Bachelor’s Degree in International Management from McGill University and further education from George Brown College.
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