Thomas Chase currently serves as the Strategic Customer Success Manager at Affinity.co, a role commenced in November 2023, where expertise is applied to leverage relationship intelligence for enhancing CRM capabilities. Prior to this, Thomas worked as Customer Success Lead at Relata from September 2022 to November 2023, focusing on transforming company relationships into valuable insights. Experience at Zebra Technologies as Mid Market Customer Success Manager from May 2021 to September 2022 involved utilizing Prescriptive Analytics to improve sales and inventory management. Thomas held the position of Customer Success Manager for Google Workspace at Netpremacy Global Services between November 2018 and May 2021, assisting users in productivity and collaboration. Early experience includes serving as Customer Success Manager at Pitchero from April 2017 to November 2018, where team management solutions were provided to clubs. Thomas Chase earned a Bachelor’s Degree in Business, Management, Marketing, and Related Support Services from The Manchester Metropolitan University, with earlier education at Silcoates School from 1999 to 2011.
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