Enrique Ross

Enrique Ross has a diverse work experience spanning various industries. Enrique is currently working as an Information Technology Service Delivery Manager at Affordable Care, where they support IT department functions and participates in project management activities. Prior to this role, they worked as an IT Technician at Affordable Care, configuring, deploying, and troubleshooting computer hardware and software for end users.

Enrique also worked at Infosys as an Associate Analyst, where they were involved in the design and documentation of processes, troubleshooting issues, and supporting technical team deployment. Enrique gained experience in market analysis and developing analytical models during their time at Infosys.

Enrique has previous experience at Credit Suisse as a Level 1 Support Specialist, and at Measurement Incorporated as a Software Support Specialist. Enrique also completed an internship with the Office of Information Technology at Duke University, where they gained experience in system and application management, including software installations, 3D printer maintenance, and automation of operating system deployments.

Earlier in their career, Enrique worked as a Supervisor at Alpine Deli & Café, overseeing a team and ensuring quality customer service. Enrique also worked as a Server at Holiday Retirement, demonstrating exceptional service and effectively addressing residents' needs.

Overall, Enrique has a strong background in IT support and customer service, with experience in project management, process improvement, system maintenance, and technical troubleshooting.

Enrique Ross began their education in 2016 at ECPI University, where they pursued an Associate of Science degree in Computer and Information Sciences, focusing on a general field of study. Enrique successfully completed this program in 2017. Building on their foundation, Enrique Ross then pursued a Bachelor of Science degree in Computer and Information Sciences, General at ECPI University from 2017 to 2019.