Syed Rafid Ali

Syed Rafid Ali is a Principal Software Engineer (Manager) at Afiniti since November 2021, specializing in Cisco North Americas. Prior to this role, Syed served as Lead QMST for IVR Management, Developments & Design at PTML - PTCL Ufone from January 2007 to November 2021, where responsibilities included designing Visio flows for business IVRs and Robo Calls, and developing IVR systems using ICM Scripting and VXMLs. Syed holds a Bachelor's degree in Information Technology from PIMSAT, obtained between 2007 and 2010.