Alex Mapesa

Alex Mapesa has a strong background in project and team management, with experience in various companies such as Execo, Africa AI, Sama Group, Samasource, and Direct Channel Holdings. With a degree in Bachelor of Journalism and Mass Communication, Alex has held titles such as Project Delivery Manager, Project Manager, Team Manager, and Call Center Supervisor, showcasing expertise in handling customer inquiries, CRM management, and team supervision. Alex's focus on achieving pre-defined KPIs and ensuring high standards of service delivery highlights a commitment to organizational success.