Afrishore BPO is a boutique, compliance-certified business process outsourcing provider. We specialize in premium customer support and complex back-office operations for heavily regulated industries across the US, UK, and Australia.

Unlike massive, bureaucratic call centers, our owner-managed model is fundamentally different. We deliver dedicated, HIPAA-compliant and PCI-certified teams. To ensure absolute data security and zero downtime, our agents operate exclusively from strictly secure, 24/7 in-office environments.

With headquarters in Dallas and London, and operational centers in Johannesburg and Cape Town, we provide enterprise-grade insurance processing, ARM, and bespoke CX services.

South Africa has rapidly emerged as the premier BPO alternative to the Philippines by offering:

A highly proficient, neutral-accented English workforce.
Deep cultural alignment with Western consumer markets.
Elite talent executing complex, empathetic customer interactions.
We help organizations reliably reduce operational costs by 40-60%, while simultaneously elevating their customer satisfaction and rigorous compliance standards.

Afrishore BPO

Sean Effune

Bruno Mbaya

Sindiswa Mthethwa

greg klein

Ornella Scognamiglio

Thabiswa Dlamini

Yuven Pillay

Lovemore Manyuwa

Grace Ndaba

Thapelo Makhathini

Anton Vukic

This department focuses on managing customer inquiries, providing support, and enhancing customer satisfaction.

Customer Service

This department focuses on establishing and cultivating strategic partnerships and driving business growth initiatives.

Partnerships and Business Development

This department manages customer inquiries and support operations through various communication channels.

Customer Support Center

This department manages and oversees the processes related to tax filings and compliance.

Tax Administration

This department focuses on managing employee-related functions, including recruitment, compliance, and workforce development.

Human Resources

This department provides technical assistance and support for IT-related issues and systems.

Afrishore BPO

Org chart

Teams

Customer Service

Partnerships and Business Development

Customer Support Center

Tax Administration

Human Resources

IT Support

Offices