AFS Logistics
Sharon McDonald is an experienced leader with a strong background in customer experience and business transformation. Since June 2015, Sharon has served as the Director of Customer Experience, People and Business Transformation at Alternative Freight Services Pty Ltd (AFS), where responsibilities include overseeing the Customer Experience strategy and leading business transformation programs, along with management of HR and People functions. Prior to AFS, Sharon held several key positions at StarTrack from February 2000 to June 2015, culminating in the role of General Manager Customer Experience, where leadership included the strategic design and delivery of a business-wide Customer Experience program. Sharon also has experience as General Manager Contact Centres, National Call Centre Manager, and State Customer Service Manager at several companies, including Toll Holdings Limited and Mayne Nickless Incorporated, offering strategic oversight of customer service operations. Sharon holds an education from Assumption University.
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AFS Logistics
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AFS Logistics. Helping your business power ahead by developing innovative and dynamic supply chain solutions that deliver your business flexibility, efficiency and value. By partnering with AFS Logistics we’ll provide your business a competitive edge, delivering transparency of your supply chain so that time and cost efficiencies can be explored. A key part of our solution is our proprietary cloud hosted, SaaS based logistics system, MoveIT. This system enables a comprehensive view of your supply chain, allowing you to optimise your logistics operation by locking in the best delivery options for your customers and securely manage dispatch and delivery processes from any location. AFS Logistics, founded in 1994, is an independently owned and operated Australian freight management company employing over 100 supply chain professionals. Our success and continuous growth is by delivering on a simple business philosophy: “delivering beyond your expectations.” Our objective is to collaborate and consult with your business striving to understand your needs and to facilitate the most appropriate and cost-efficient supply chain solution. Our technology-based solution delivers on all 3PL, 4PL and Global Logistics requirements. To find out more, visit our website or call one of our representatives today