ag analytics a/s
Robin Andrew Joldersma is a seasoned professional with extensive experience in support operations, service delivery, and IT management across various companies. Currently serving as the Head of Support Operations and Compliance at ag analytics a/s since May 2025, Joldersma leads support initiatives throughout European markets, optimizes processes, and oversees compliance with industry standards. Previous roles include Sr. Global Technical Support Manager and Sr. Service Delivery Manager at CyberFortress, where Joldersma managed global support engineering teams and drove service delivery for BaaS products. Earlier experience includes directing service delivery operations at Zylinc, leading IT service and support at Torm, and providing IT consultancy at Grรธn IT and Atea A/S. Joldersma holds a Datamatiker degree from Roskilde Handelsskole and a Bachelor's degree in Physical Education Teaching and Coaching from ALO Groningen.
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ag analytics a/s
ag analytics is an automotive tech firm that helps car dealers and OEMs digitalize their aftersales journey with AI, data and predictive analytics. ๐๐ฒ๐น๐ฝ๐ถ๐ป๐ด ๐ฑ๐ฒ๐ฎ๐น๐ฒ๐ฟ๐ ๐ฒ๐บ๐ฏ๐ฟ๐ฎ๐ฐ๐ฒ ๐๐ต๐ฒ ๐ฑ๐ถ๐ด๐ถ๐๐ฎ๐น ๐ฎ๐ณ๐๐ฒ๐ฟ๐๐ฎ๐น๐ฒ๐ ๐๐ฟ๐ฎ๐ป๐๐ณ๐ผ๐ฟ๐บ๐ฎ๐๐ถ๐ผ๐ป Data-driven and customer-centric at heart, ag analytics specializes in aftersales digital services that help dealers and OEMs turn data into action. Through advanced API integrations, AI and text analytics, our services select and organize data to enable intelligent automations and enhance Customer Experience through actionable insights. Some of the services ag analytics provides include: โข Automatic and daily invitations, reminders and follow-ups for aftersales visits โข Integrated customer dashboards updated in real time based on repair orders โข Automatic follow-ups for sales services to turn aftersales customers into sales leads โข CX measurements, notifications and actions along the customer journey ๐๐๐๐๐ผ๐บ๐ฒ๐ฟ๐ More than 500 authorized dealers, importers, OEMs, brands, and independent workshops all over Europe are already using the services provided by ag analytics. ๐๐๐ฎ๐ฟ๐ฑ๐ ๐ฎ๐ป๐ฑ ๐ฎ๐ฐ๐ธ๐ป๐ผ๐๐น๐ฒ๐ฑ๐ด๐ฒ๐บ๐ฒ๐ป๐๐ Along the way, ag analytics has received prestigious prizes and recognitions. This includes 4 consecutive Bรธrsen Gazelle awards (from 2019 to 2022), presented by the Danish newspaper Bรธrsen to the fastest-growing businesses in Denmark. ag analytics is also a triple-A rated company (Bisnode), ISAE 3000 certified (REVI-IT), and an approved member of the Keyloop Partner Programme. ๐ ๐ด๐น๐ผ๐ฏ๐ฎ๐น ๐ฐ๐ผ๐บ๐ฝ๐ฎ๐ป๐ ๐๐ถ๐๐ต ๐ฎ ๐ก๐ผ๐ฟ๐ฑ๐ถ๐ฐ ๐๐ฒ๐ฐ๐ต ๐๐ผ๐๐น Headquartered in Copenhagen, Denmark, and with offices in Norway and Finland, ag analytics currently employs over 25 co-workers from more than 10 countries, making it a truly global and multicultural working environment.