Customer Experience & Account Management

About

The Customer Experience & Account Management team at AG Grid is responsible for ensuring client satisfaction and fostering strong relationships with key accounts. They handle customer inquiries, provide support and guidance, and ensure that clients are effectively leveraging AG Grid's features. This team works closely with clients to understand their needs, offer tailored solutions, and facilitate smooth product adoption to maximize the value of AG Grid’s offerings. They also collaborate internally to relay customer feedback and drive product improvements.