Rachal Beard

Rachal Beard is a seasoned professional in customer experience and project management, currently serving as Senior Manager of Global Parts Performance Improvement & Program Management at AGCO Corporation since January 2023. In this role, Rachal leads farmer-focused initiatives, builds customer journeys, and facilitates global workshops for business alignment. Rachal's prior experience includes positions such as Client Experience Manager at Disruptive Advertising and Customer Experience roles at Horace Mann, where Rachal implemented NPS reporting and managed cross-functional projects. Rachal's background also involves marketing and account management with leading organizations, including Sinclair Broadcast Group, The Coca-Cola Company, and JCPenney. Currently pursuing an MBA in Business Process Management at the University of Illinois Springfield, Rachal holds a Bachelor's degree in Mass Communication/Media Studies from the same institution.