Angela M. Dee Pmp

Angela M. Dee has a diverse range of work experience in program management and strategic planning roles. Angela is currently serving as the Vice President of Strategic Program Management at AgCountry Farm Credit Services since July 2023. Previously, they worked at Thomson Reuters for several years, where they held various senior director positions. In their role as Senior Director of Transformation Delivery, they led the delivery of customer success transformation within the Corporates segment, focusing on improving net revenue retention and growth. As Senior Director of Program Management & Business Operations, they led a back-office transformation resulting in efficiency, workforce diversification, and improved customer experiences. Additionally, they served as Senior Director of Strategic Projects & Governance, overseeing governance and structure for strategic transformational goals and leading financial systems leadership for a major divestiture. Before joining Thomson Reuters, Angela worked as the Director of Strategic Projects and Chief of Staff at FindLaw, where they led programs to remediate product performance and expand customer experience models. Prior to that, they served as a Program Manager for the Global Contact Center Infrastructure PMO, implementing standardized workforce optimization technology. Angela began their career at Sheldahl Flexible Technologies, where they worked as part of Flextronics International. Angela holds an MBA and PMP certification.

Angela M. Dee holds a Master of Business Administration degree in Finance and Global Leadership, which they obtained from Saint Mary's University of Minnesota in the years 2006 to 2009. Prior to that, they completed their undergraduate studies at St. Olaf College from 1999 to 2003, earning a Bachelor of Arts degree in Economics, Management, and Environmental Science.

In addition to their formal education, Angela M. Dee has obtained several certifications. Angela became a certified Prosci® Change Practitioner through Prosci in January 2021. Furthermore, they obtained the Project Management Professional (PMP)® certification from the Project Management Institute in June 2009. Angela also holds a Lean Six Sigma Green Belt certification; however, the specific institution and date of certification were not provided. Lastly, they obtained a Web Interface Usability Certification from HFI Consulting, with no specific details regarding the month and year of certification.