Felipe Rocha

Felipe Rocha currently serves as an Analista de Suporte Júnior at SOC - Software Integrado de Gestão Ocupacional, where responsibilities include managing support systems, developing integrations, and maintaining performance indicators using Power BI, along with creating technical documentation for various processes and projects. Previously, Felipe worked as an Estagiário de Suporte at SOC, providing user support and monitoring requests according to established SLAs. Prior experience also includes an Estagiário de TI position at Prefeitura Municipal de São Vicente, focusing on computer maintenance and user support. Felipe Rocha's educational background includes studies at Universidade Católica de Santos, Escola e Faculdade FORTEC, and achieving a First Certificate in English from Cultural Norte Americano - CNA.