Balkiria Montoya

Balkiria Montoya has extensive experience in customer service and communication roles, currently serving as a Virtual Assistant at Agency VA since May 2021. Balkiria has been with Homestay Bolonia as a Customer Service representative and Gerente since January 2017, providing attentive care in a family hostel. Prior roles include serving as a Communication Officer for Ayuda en Acción, where Balkiria reported to Spanish stakeholders regarding sponsorship outcomes for Nicaraguan children, and as an Administrator at Project HOPE. Balkiria holds multiple degrees, including a Bachelor of Business Administration from Central American University and certifications in Marketing Management and Human Resources from various institutions.