Bernard Louvat

Independent Director at Agent IQ

Bernard Louvat is a CEO/Founder of three VC backed technology start-ups and two corporate retail ventures with Disney and Office Depot. He started his career as a management consultant at Bain & Company.

He is an experienced board member with 20+ years of board management experience working alongside VCs and several Fortune 500 CEOs. His expertise is in SaaS & Cloud Delivery, Messaging Software, Omni Channel Customer Communication Software, AI and Robotics Software. His last start-up, TouchCommerce, backed by Emergence Capital and Sierra Ventures was sold to Nuance Communications (Nasdaq: NUAN) in 2016 and won the Los Angeles Venture Association award for most successful enterprise software exit in Southern California that year. From 2006-2016, Bernard built TouchCommerce from inception into a leader in the Enterprise Live Chat and Messaging category with a recurring annual revenue of $60 million. Upon the company sale, Bernard became SVP and GM of Nuance Digital Customer Engagement business, managing a P&L of $100 million in annual recurring SaaS revenue with global reach. His team worked on the integration of the TouchCommerce platform with Nuance solutions including a virtual agent powered by conversational AI for text and voice, a voice biometrics solution for customer authentication, and an IVR solution.

Location

Santa Monica, United States

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