Daniel Gray

Daniel Gray is an experienced Ecommerce Operations Manager with a strong background in customer service and operations. Currently working at Agent Provocateur since May 2017, Daniel has progressed through various roles including Ecommerce Operations Supervisor and Ecommerce Operations Coordinator. Prior to this, Daniel held the position of Senior Customer Service Agent at SECRETSALES.com, where responsibilities included training staff, handling customer inquiries, and managing refund processes. Daniel's career also encompasses roles at MadBid.com and Essential Travel, focusing on operations, logistics, and sales support. Daniel holds a degree from the University of Bedfordshire and has furthered education at Lewisham College.