Jose Casilla

Jose Casilla is an experienced IT professional currently serving as a Senior Support Specialist at Agenus, where responsibilities include providing support and training to end users, managing user permissions, deploying applications, and handling firewall administration. Previous roles include IT Support Technician at Myomo, Inc., where tasks involved software and hardware installation, network server management, and system upgrades. Jose has also worked as a Network Support Specialist at A.W. Chesterton Company, providing help desk support, as a Patient Service Representative at Massachusetts Partners Urgent Care, and as an IT Support Specialist at Middlesex Community College, focusing on system configuration and troubleshooting. Jose holds a Bachelor of Science in Information Technology from the University of Massachusetts Lowell and an Associate of Science in Information Technology with a specialization in Cybersecurity from Middlesex Community College.