David Goodwin

David Goodwin has a diverse range of work experience in the financial sector, specializing in workforce management and reporting. David has held various roles at different companies, including their current position as the Director of Client Services and Strategic Initiatives at AGF Investments Inc. Prior to this, they were the Director of Capacity Planning, Forecasting, and Budgeting at CIBC. Earlier in their career, David was the Atos Global Head of Workforce Management at Atos Origin (formerly Siemens IT and Business Solutions) where they oversaw the implementation and optimization of workforce management programs in contact centers worldwide. David also spent several years at Mackenzie Financial as the Manager of Workforce Management and Reporting, where they played a key role in vendor selection and software implementation for contact centers.

David Goodwin attended Wilfrid Laurier University from 1988 to 1992. David obtained a Diploma in Data Analytics from the University of Toronto - Rotman School of Management starting in 2020. The field of study for their diploma was Data Analytics. Additionally, they have also attended CECIL, but no specific information regarding the years or degree obtained is available.