Lauren Smith

Lauren Smith is an experienced IT professional currently serving as the Lead Release Manager at AgFirst Farm Credit Bank, a position held since March 2015. In this role, Lauren leads the ITIL Release Management process and supports the Release Coordinator, ensuring adherence to ITIL Change Management standards. Prior positions within AgFirst included Release Manager and Release Coordinator, where responsibilities encompassed scheduling release activities, enhancing deployment processes, and maintaining Change Management protocols for production environments. Lauren began the career at Urban Outfitters as an IT Service Desk Representative, providing technical support for retail store operations. Lauren holds a Bachelor of Science degree in Mathematics and Computer Science from the University of South Carolina-Aiken.