Cleiton Urban

Cleiton Urban is a CRM Software Engineer Specialist at Agibank, where employment commenced in March 2025. Previously, Cleiton held the role of Senior Salesforce Consultant at Zup Innovation from May 2024 to March 2025. A substantial tenure at Sottelli | Especialistas em Salesforce spanned over three years, during which Cleiton progressed from Analista de infraestrutura to various functional analyst positions in Salesforce, including Sr, Pl, and Jr levels. Prior experience includes working as a self-employed professional at Infinity Serviços in 2020 and serving as a Sr Support Technician at Resource IT Solutions from April 2018 to January 2020, providing second-level support primarily for engineering, HR, and financial departments. Earlier roles include a Support Analyst position at Pearson from June 2012 to November 2017, managing IT infrastructure and support for local and external clients. Cleiton's educational background includes certifications in Salesforce consulting and cybersecurity, as well as a degree in systems analysis and development from Anhanguera Educacional.