Lionetta Oyinsan

Lionetta Oyinsan is a Technical Team Lead at Nagarro, where responsibilities include monitoring team performance, achieving key performance indicators, and ensuring high-quality service for customers. Previously, Lionetta worked as an IT Support Technician, providing technical support to Department of Education staff and facilitating access to company systems. Additional experience includes roles as a Sales Associate at The TJX Companies, Inc., where Lionetta managed daily cash transactions and customer satisfaction initiatives, and various positions in administrative and customer service capacities, including Temporary Office Assistant at St. Francis Food Pantries and Shelters, Call Center Representative at Universal Survey Center, and Data Entry Specialist at Capital Billing Systems Inc. Lionetta holds an associate's degree in Fashion Marketing from City Tech, CUNY, completed further education through Per Scholas, and has a diverse background in technical and customer service roles.