Briley Li

Client Service Professional HOH Fellow at AgileOne

Briley Li has a diverse work experience in various roles. Starting with their most recent position at AgileOne as a Client Service Professional - HOH Fellow, Briley collaborated with client managers, staffing partners, and contingent workers to support day-to-day operations of the MSP/VMS program. They used data-driven insights strategies and Microsoft Office tools to optimize the candidate search process and successfully fulfill open job requisitions.

Prior to that, at Rover.com, Briley was an Animal Care Professional, demonstrating a strong commitment to client satisfaction and open communication. They built positive relationships with pet owners by providing regular updates, photos, and detailed reports about their pets' activities and behavior.

Briley also worked at Total Wine & More as a Merchandising Management Associate, where they provided exceptional customer service, managed and fulfilled product orders, and collaborated with the merchandising team to drive sales and enhance store aesthetics.

Before joining Total Wine, Briley worked at the Defense Commissary Agency as an Administrative Management Associate, supporting supply chain procurement operations. They assisted in managing procurement processes, generated reports, and analyzed procurement data for decision-making purposes.

Briley's work experience also includes a role as a Customer Service Associate at Handy Waste, LLC Apartment Services, where they implemented streamlined waste management procedures and resolved customer inquiries and complaints promptly.

Additionally, Briley has experience working as a Math Tutor, developing personalized lesson plans, facilitating group tutoring sessions, and implementing creative teaching methods to improve student performance and engagement.

Before transitioning into the professional world, Briley gained management experience as an Equine Barn Manager at TORNELLO FARMS, LLC and Rothmann Horses. They effectively managed equine facility operations, developed training programs, implemented safety protocols, and collaborated with professionals to optimize horse health and sales potential.

Overall, Briley Li has a well-rounded work experience with a strong emphasis on customer service, data-driven decision-making, and effective communication.

Briley Li attended Central Oregon Community College from 2018 to 2021, where they earned an Associate of Arts (AA) degree in Engineering. Following this, from 2020 to 2023, Briley enrolled at Oregon State University and pursued a Bachelor of Science (BS) degree in Business/Office Automation/Technology/Data Entry.

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Timeline

  • Client Service Professional HOH Fellow

    July, 2023 - present