Steven Furneaux has a strong background in operations and service delivery, with extensive experience in senior positions.
Steven currently serves as the Head of Service Delivery at Agilisys starting from June 2023.
Prior to this, they worked at NTT Ltd. as the Senior Vice President of Operations from July 2019 to November 2022. In this role, they were responsible for implementing successful service delivery across Europe and Asia, leading global teams, and achieving significant cost savings.
Before NTT Ltd., they held various roles at NTT Communications, including Senior Vice President of Operations from April 2012 to July 2019, where they oversaw daily operations, led key business units, and implemented digital transformation. Steven also served as the Director of Service Management from September 2006 to April 2012, where they focused on managing European Managed Services customers and executing strategies for efficient resource allocation.
Steven Furneaux attended King Edward VI Grammar School in Chelmsford, but there is no specific information regarding their degree or field of study. In addition to their formal education, they have obtained certifications including EU General Data Protection Regulation (GDPR) Practitioner from IBITGQ, ISO20000 Consultant from itSMF UK, and ITIL V3 Expert from BCS, The Chartered Institute for IT. However, the specific months or years when they obtained these certifications are not provided.
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