Nathaniel Edwards is a seasoned professional with extensive experience in technical support and writing. Since January 2019, Nathaniel has served as a Technical Support Manager and previously as a Technical Support Representative at Agiloft. Prior experience includes an IT Specialist role at Media Transcripts Inc., where a significant software and hardware upgrade was led, alongside ongoing IT support. Nathaniel's diverse background also features positions such as Group Services Associate at the Intrepid Sea, Air & Space Museum, Writer for Tofugu.com, and Basketball Columnist for The Northwestern Chronicle. Educational qualifications include a Bachelor's degree in History from Northwestern University.
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