Joanna Rydzefski

Lead Technical Customer Success Manager at Abacus Insights

Joanna Rydzefski has a diverse work experience spanning several industries. Joanna is currently employed at Abacus Insights as a Lead Technical Customer Success Manager, a role they started in March 2022. Prior to this, they worked as a Sr. Customer Success Manager at the same company from April 2021 to March 2022. Joanna also held the position of Sr. Healthcare Data Specialist at Abacus Insights from April 2020 to April 2021.

Before joining Abacus Insights, Joanna worked at Cotiviti for several years. Their roles at Cotiviti included Sr. Data Program Specialist from April 2017 to April 2020, Data Program Specialist from April 2016 to April 2017, and Data Program Associate from October 2014 to April 2016. In these roles, Joanna was responsible for ensuring the completion of monthly deliverables for clients, managing relationships with clients, coordinating project implementations, and providing support to ensure quality requirements were met.

Joanna also gained work experience as a Quality Department Intern at Home & Hospice Care of RI from January 2014 to April 2014, as a Sales Associate at Victoria's Secret from May 2011 to January 2014, and as a Quality and Compliance Intern at Health Alliance Hospital in 2012 and 2013. Additionally, they worked as an Office Assistant at Providence College Student Activities-Involvement-Leadership Office from September 2011 to May 2013, and as an Intern at Worcester District Attorney's Office from May 2012 to August 2012.

Joanna Rydzefski attended Leominster High School from 2006 to 2010, during which they did not pursue any specific degree or field of study. Following their high school graduation, they enrolled at Providence College from 2010 to 2014. At Providence College, Joanna completed a bachelor's degree in Health Policy and Management, as well as a bachelor's degree in Political Science. No specific field of study is mentioned for their first degree.

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Previous companies

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Timeline

  • Lead Technical Customer Success Manager

    March, 2022 - present

  • Sr. Customer Success Manager

    April, 2021

  • Sr. Healthcare Data Specialist

    April, 2020

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