Kelsey Abel

Kelsey Abel has a diverse work experience spanning multiple industries. Kelsey currently holds the position of Manager, Professional Services at Agilysys since 2022. Prior to that, they worked as a Senior Implementation Manager - Services at Datto, Inc. from 2020 to 2021, where they provided training and consulting services for their products.

Before joining Datto, Kelsey worked at Agilysys from 2017 to 2019. Kelsey held the role of Senior Implementation Specialist and was responsible for training clients on InfoGenesis POS. Kelsey also conducted training classes for new hires.

In 2016, Kelsey worked as a MICROS Implementation Specialist at Oracle. Kelsey'srole involved on-site implementation and training for clients, requiring extensive travel.

Earlier in their career, Kelsey gained experience in the hospitality industry. Kelsey worked at Marriott International as an Assistant Food and Beverage Manager from 2010 to 2016, starting as a server and working their way up. Kelsey also worked as an Event Staff member at Wegmans Food Markets during the same period.

Kelsey also has experience in sales and customer service. Kelsey interned at EF Ultimate Break as a College Break Intern in 2012, where they achieved high performance as a campus ambassador. Kelsey also worked as a Cashier at Rambachs Bakery and as a Lead Bartender & Server at Naked Turtle Holding Co.

Additionally, Kelsey worked at Paychex as an Implementation Coordinator and later as a Senior Time and Labor Online Implementation Coordinator, focusing on STRATUSTIME clients.

Overall, Kelsey Abel has a diverse background with expertise in professional services, implementation, training, and hospitality management.

Kelsey Abel obtained a Bachelor of Science (B.S.) degree from the State University of New York at Plattsburgh between 2009 and 2013. The field of study for this degree is unknown. In 2020, they completed an Executive Certification in Hospitality and Tourism Management from the Florida Atlantic University - College of Business.

Additionally, Kelsey Abel obtained several certifications from LinkedIn in 2020. These certifications include Negotiation Foundations, Developing a Service Mindset, Customer Service: Handling Abusive Customers, Customer Service: Managing Customer Expectations, Customer Service: Problem Solving and Troubleshooting, Improving Your Listening Skills, Project Management: Preventing Scope Creep, Creating Positive Conversations with Challenging Customers, Efficient Time Management, and Customer Service Foundations.