Marvin Tomas

Support Intake Technician at Agilysys

Marvin Tomas has a diverse work experience in the IT support field. Marvin started their career in 2015 as an IT Technician at Lemper Pain Centers. In 2015, they also worked as an NSC Technical Specialist I at Cox Communications. From 2016 to 2017, Marvin served as an External Customer Technical Support at UPS, where they handled first-level support for UPS customers, installed and troubleshooted software and thermal printers, and scheduled field technicians for assistance and deployments. In 2018, they joined Affordable Computer Solutions as an IT Support Specialist. Currently, Marvin is working as a Support Intake Technician at Agilysys since November 2022. Overall, Marvin has gained valuable experience in IT support and customer service throughout their career.

Marvin Tomas's education history includes several institutions and degrees. From 2014 to 2016, they attended Asher College and obtained an Associate's Degree in Computers & Networking. In the same year, they also briefly attended Anthem College - Las Vegas, studying Computer & Networking.

Earlier in their education, from 2008 to 2009, Marvin studied A/C & Refrigeration at the New York Technical Institute of Hawaii. In 2006 to 2007, they pursued Liberal Arts and Sciences/Liberal Studies at the University of Hawaii-West Oahu. Lastly, they completed their high school education at Waipahu High School from 2000 to 2004.

Marvin has also earned multiple certifications. In March 2015, they obtained the CompTIA Network ce certification from CompTIA. In December 2014, they received the CompTIA A ce certification. Additionally, they obtained various Certificate of Achievements related to Information Technology, Windows Operating System, Electronic Spreadsheets, Computer Support and Maintenance, Network Essentials, Administering Windows and Exchange Servers, and Wireless Implementation and Connectivity from Anthem Education Group in 2014.

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Timeline

  • Support Intake Technician

    November, 2022 - present