United Parcel Service (UPS) is a package delivery company specializing in transportation and logistics services.

Logistics & Supply Chain

Bala is responsible for the overall strategy, design, development and execution of UPS’s technology, industrial engineering and digital transformation functions and is a key driver in growing the business.

Bala brings a wealth of experience to UPS, most recently serving as Chief Digital Officer at AT&T (NYSE:T), where he and his teams led the digital transformation of employee and customer experiences. His efforts helped to modernize technology and establish an agile and data-driven approach to working across the company.    

Prior to AT&T, Bala served as the Chief Digital Officer at Best Buy (NYSE: BBY), where he helped lead the company’s turnaround with responsibility for technology, product development and operations across the company’s global e-commerce portfolio. Bala also served in technology leadership roles at T-Mobile U.S. (NASDAQ: TMUS) and Ericsson (NASDAQ: ERIC), earlier in his career.

Bala holds a Master’s in Business Administration from Duke University’s Fuqua School of Business and a Master of Science in electrical engineering from the University of Oklahoma. He serves on the board of directors for Cars.com and the Dutch multinational retailer Ahold Delhaize.

Bala Subramanian

Carrera has already held a number of senior positions within the company in the region, most recently as president of the west Europe segment, whilst also acting as the company’s international ambassador for diversity and inclusion.

In these two roles, he completed a US$2billion, five-year investment cycle which improved speed of deliveries, added capacity and met the demands driven by increasing volumes of e-commerce, healthcare and cross-border trade, the statement notes.

Before joining UPS, Carrera was director of global accounts in the Europe, Middle East, and Africa (EMEA) region for Menlo Worldwide, a global freight forwarder which was then acquired by UPS in 2005. He oversaw the successful integration of the sales teams of Menlo Worldwide and UPS Supply Chain Solutions division.

Daniel Carrera

Eva Boratto currently serves as Executive Vice President and Chief Financial Officer for [CVS Health](/org/cvs-health). In this role, Eva is responsible for all aspects of the company’s financial strategy and operations, including accounting and financial reporting, investor relations, mergers and acquisitions, treasury and capital planning, investments, risk management, tax, budgeting and planning, and procurement.

Prior to her current role, Eva was Executive Vice President, Controller and Chief Accounting Officer for [CVS Health](/org/cvs-health), responsible for leading the overall financial reporting for the company, payer contracting for our retail business, and the financial planning, analysis and operations functions of [CVS Health](/org/cvs-health). Previously, she served as Senior Vice President and Chief Accounting Officer from 2013 to 2017. She joined the company in 2010 as Senior Vice President for pharmacy benefit management (PBM) finance.

Eva Boratto

Since 2018, Wayne Hewett has served as a senior advisor to [Permira](/org/permira), a global private equity firm, and as Non-Executive Chairman of DiversiTech Corporation, a manufacturer and supplier of HVAC equipment and a portfolio company of the [Permira](/org/permira) Funds. In addition, since 2020, Wayne has served as Non-Executive Chairman of Cambrex Corporation, a leading contract developer and manufacture of active pharmaceutical ingredients.

From 2015 to 2017, Wayne served as Chief Executive Officer of Klöckner Pentaplast Group, a leading supplier of plastic films for pharmaceutical, medical devices, food, electronics, packaging, printing and specialty applications. He also previously served as President and Chief Executive Officer, and as a member of the board of directors, of Arysta LifeScience Corporation from 2010 to 2015. Arysta was acquired in 2015 by Platform Specialty Products Corporation, and Wayne briefly served as President of Platform.

Prior to joining Arysta, he served as a senior consultant to [GenNx360](/org/gennx360-capital-partners), a private equity firm focused on sponsoring buyouts of middle market companies. He also spent over two decades at GE, serving in a variety of executive roles including GE’s Vice-President, Supply Chain and Operations; President and Chief Executive Officer of GE Advanced Materials; President of GE Plastics Pacific; President of GE Toshiba Silicones; and membership on GE’s Corporate Executive Council.

Wayne Hewett

Carol Tomé is the Chief Executive Officer Elect of UPS and assumed the role on June 1, 2020.

Carol is a retired Executive Vice President and Chief Financial Officer of [The Home Depot](/org/the-home-depot), Inc., one of the world’s largest retailers. She was responsible for all corporate strategy and finance matters including financial reporting, financial planning & analysis, financial operations, divisional finance, internal audit, investor relations, treasury and tax. She joined the company in 1995 as Vice President and Treasurer.

Carol began her career as a commercial lender with United Bank of Denver (now [Wells Fargo](/org/wells-fargo)) and then spent several years as Director of Banking for the Johns-Manville Corporation. Prior to joining [The Home Depot](/org/the-home-depot), Carol was vice president and treasurer of Riverwood International Corporation.

Carol serves as a trustee or board member for a number of organizations including Grady Hospital. She also serves as Chair of the Policy Advisory Board for the Harvard Joint Center for Housing Studies and Vice Chair of the Board of Trustees for the [Atlanta Botanical Garden](/org/atlanta-botanical-garden-inc). She is also a member of The Committee of 200 and The Buckhead Coalition.

Carol joined the UPS Board of Directors in 2003, and serves as Chairperson of the Audit Committee.

Carol Tomé

Dave Carroll is the Global Head of Total Rewards at UPS. Dave has over 20 years of experience in human resources and has been with UPS for five years. Prior to joining UPS, Dave was with [McDonald's](/org/mcdonalds) Corporation for six years, where they served as Vice President, Global Total Rewards. In this role, Dave was responsible for all compensation and benefits for [McDonald's](/org/mcdonalds) worldwide base of employees. Dave also managed executive compensation, incentive structures, equity compensation, health and retirement plans, and the global assignment program.

Dave has a proven track record of success in designing and implementing total rewards programs that drive business results. Under Dave's leadership, the total rewards program at [McDonald's](/org/mcdonalds) was revitalized through a multi-stage strategic roadmap that delivered compelling rewards, maximized financial investment, and drove cultural change during the business turnaround and renewal phases. Dave also consolidated total rewards functions from 15 international markets into a globalized Center of Excellence (COE), creating synergies across teams serving 200,000 worldwide employees.

 Dave is a thought leader in the field of total rewards and has presented at numerous conferences on the topic. Dave is a strong advocate for using data to drive decision making and has been instrumental in UPS's efforts to use data to improve the total rewards program. Dave has a bachelor's degree in human resources from XYZ University and is a certified compensation professional (CCP).

Dave Carroll has a Master's Degree in Labor and Industrial Relations from the University of Illinois Urbana-Champaign. Dave also has a Bachelor's Degree in Liberal Arts & Sciences (Psychology) from the University of Illinois Urbana-Champaign. In addition, Dave Carroll has certification from McDonald’s Hamburger University in Advanced Operations Diploma, WorldAtWork Society of Certified Professionals in Certified Compensation Professional, Thunderbird International Consortium in Executive Education Program, and McDonald’s Hamburger University in Leadership Development Program – High Potential Leaders.

Their manager is Darrell Ford, EVP, Chief Human Resources Officer.

Dave Carroll

Sara Garcia

Joost Kusters

Katie Hull

Former Member of the Federal Reserve Board of Governors, Fellow, Hoover Institution, Stanford

Kevin M. Warsh

Nando Cesarone serves as Executive Vice President (EVP) and President U.S. A member of the company’s Executive Leadership Team, he oversees the U.S. small package, transportation and airline business units, as well as U.S. sales and the company’s automotive and global buildings and systems engineering groups.

In his prior role, Nando served as President of U.S. Operations, responsible for UPS operations for the world’s largest economy. Earlier in his career, Nando was the President of UPS International, leading the company's business operations in more than 220 countries and territories outside of the U.S. He also served as president of UPS’s Europe region. While there, he led the business unit to record business performance during the company’s five-year investment program into the region’s technology, network and infrastructure, which was designed to further improve speed, capacity and reliability.

Before his assignment as President of UPS Europe, Nando served as President of the Asia Pacific region. While in Asia, he expanded UPS’s presence in vital emerging markets and China. He led strategic projects to accelerate intra-Asia transit times for key trade lanes connecting growth markets and launched new products including Trade Management Services, and China-to-Europe rail freight.

Nando received an MBA from Heriot Watt University - Edinburgh School of Business. He started his career as a UPS preloader in 1990 as part of UPS’s tuition reimbursement program while attending [York University](/org/york-university) and before becoming a package car driver. 

Nando Cesarone

Kate Gutmann is Executive Vice President (EVP) and President International, Healthcare and Supply Chain Solutions. A member of the company’s Executive Leadership Team, Kate oversees all of the company's business operations outside of U.S. small package. She is responsible for all international small package and transportation operations, all the international sales teams, as well as global healthcare, global supply chain solutions and global revenue operations.

In her prior role, Kate served as EVP of Global Healthcare and Chief Sales and Solutions Officer, in which she significantly expanded the company’s global healthcare business and deepened UPS customer relationships by providing high-impact, value-rich solutions, enabling customers to better compete in the global marketplace. Earlier in her career, Kate had responsibility for the executive management of The UPS Store® and UPS Capital®. She was also President of Worldwide Sales and Vice President of Marketing for the UPS Europe Region, based in Brussels, in which capacity she oversaw the development of rates, services and pricing policy in more than 100 countries.

Kate serves on the World Economic Forum Board of Stewards for Trade Technology. Kate is also co-founder of the UPS Reading Clubs at the Boys & Girls Club of Metro Atlanta.

A native of Troy, New York, Kate began her UPS career in 1989 as a marketing intern while earning her bachelor’s degree in marketing from [Siena College](/org/siena-college).

Kate Gutmann

Norm Brothers is Executive Vice President (EVP) and Chief Legal and Compliance Officer at UPS. He leads the company’s Legal, Internal Audit, Compliance, Information Security and Privacy functions, as well as its Global Labor Relations and Global Security Operations.

In this role, he is responsible for identifying and managing enterprise-wide legal risks and ensuring compliance with international, federal, state and local laws in the more than 200 countries where UPS operates around the world. He is a member of the company's Executive Leadership Team, which is responsible for long-term strategy and operating plans for the company's worldwide operations. He also serves as UPS’s Corporate Secretary, advising and supporting the UPS Board of Directors.

Norm began his UPS career in 2000 as an attorney in the Corporate Legal Department. He has led various legal practice areas, including litigation, privacy, corporate, business development, regulatory compliance and international. He previously served as the company’s Vice President and Deputy General Counsel.

Prior to joining UPS, Norm served on active duty as a captain in the U.S. Army, where he was a military prosecutor in the Judge Advocate General’s Corps. He also practiced at the international law firm [King & Spalding](/org/king-spalding).

Norm received his undergraduate degree from the [University of Pennsylvania](/org/university-of-pennsylvania) and his law degree from Emory University School of Law. He has attended executive education courses at the Yale School of Management and The Wharton School.

Norm serves on the Board of Directors of Reach for Excellence, the Board of Trustees of Marist School and the Atlanta Police Foundation. He was the former Chair of the Emory University Board of Visitors and the Georgia Justice Project. He serves as a member of the Executive Committee of the Corporate Counsel Section of the Georgia Bar and Chairman of the Georgians for Lawsuit Reform. Norm was a member of the Leadership Atlanta Class of 2015.

Norman M. Brothers, Jr.

Kevin Warren is Executive Vice President (EVP) and Chief Marketing Officer at UPS. In this role he’s responsible for U.S. and International Marketing, The UPS Store, Digital Channels, Revenue Enablement, Business Planning, Forecasting and Pricing, Digital Marketing, Customer Experience, Brand Relevancy and the company’s Ware2Go subsidiary. His highly developed perspective on data-centric business and non-traditional engagement channels is driving change at UPS and setting new standards in digitally enabled customer experience. As the e-commerce business era takes shape, Kevin is shaping those critical aspects of UPS strategy that will deliver the business of the future.

Most recently, Kevin served as Executive Vice President and Chief Commercial Officer for [Xerox](/org/xerox) Corporation, where he was responsible for marketing, worldwide channel strategy, salesforce effectiveness and global client engagement for the company’s diverse portfolio of hardware, software and services.

Previously, Kevin served as president of Global Growth Opportunities, responsible for accelerating revenue growth outside the United States. In addition, he had strategic oversight for two [Xerox](/org/xerox) operating units, Global Imaging Systems and [Xerox](/org/xerox) Canada, as well as leading the company’s 3-D printing strategy.

He also led the integration activity surrounding [Xerox](/org/xerox)’s $1.5-billion purchase of Global Imaging Systems. In 2007, he was named chairman, president and chief executive officer of [Xerox](/org/xerox) Canada and in 2010, was named president of U.S. Client Operations. Kevin joined [Xerox](/org/xerox) in 1984 as a sales trainee in Washington, D.C.

Kevin is a board member for [Fiserv](/org/fiserv), [Georgetown University](/org/georgetown-university) and The UPS Foundation. He is also a current member of the Executive Leadership Council and a founding member of the Black Executive CMO Alliance (BECA). Previously, Kevin served on the board of Illinois Tool Works and the national board of Big Brothers Big Sisters of America.

A native of Washington, D.C., Kevin received his Bachelor of Science in finance from [Georgetown University](/org/georgetown-university) and is an alumnus of the Harvard Business School, having completed the Advanced Management Program.

Kevin Warren

Angela Hwang is a member of [Pfizer](/org/pfizer)’s Executive Team and Group President of the [Pfizer](/org/pfizer) Biopharmaceuticals Group, which comprises 80% of [Pfizer](/org/pfizer)’s revenues. Her organization of 26,000 colleagues is responsible for bringing over 600 innovative medicines and products to patients. In 2019, more than 434 million people benefited from a [Pfizer](/org/pfizer) Biopharma medicine or vaccine to improve their health and, in some cases, save their lives. Altogether, [Pfizer](/org/pfizer) Biopharma generated around $40 billion in 2019 revenues.

As Group President of [Pfizer](/org/pfizer) Biopharma, Angela leads 7 commercial business units, reaching patients in more than 125 countries. Together, these businesses strive to deliver transformational medicines that address major global health priorities in cancer, rare disease, inflammation & immunology, primary care, infectious diseases, and preventative care with vaccines.

Angela has been with [Pfizer](/org/pfizer) for 23 years, working across all geographies and therapeutic areas. She is motivated by the common purpose that all [Pfizer](/org/pfizer) colleagues share, to bring breakthroughs to patients, regardless of where they are in the world. Her childhood as an Asian girl growing up in apartheid South Africa, defined her worldview and underscored the importance of equity in everything she does today.

Angela sits on the boards of EFPIA (European Federation of Pharmaceutical Industries and Associations), as well as the [Pfizer](/org/pfizer) Foundation, a charitable organization that addresses global health challenges. She has also been active in industry groups such as BIO, where she previously co-chaired the Vaccines Policy Committee. In 2019, she was named in Crain’s Notable Women in Healthcare list.

Having always been curious about transformation and the art of the possible, in 2019, Angela launched Diverse Perspectives, a podcast series where she hosts global thought leaders pioneering change across a variety of industries. You can learn more about Diverse Perspectives here, and subscribe on iTunes, Spotify, and other streaming platforms.

She joins the UPS Board’s Audit Committee.

Angela received her Bachelor of Science in Microbiology and Biochemistry from the University of Cape Town and MBA from Cornell University. She is a wife and proud mom to a teenage son and daughter, and a strong advocate for women’s leadership and sustainable global health equity.

Angela Hwang

Darrell Ford serves as Executive Vice President (EVP) and Chief Human Resources Officer (CHRO) for UPS. Prior to joining UPS, Darrell was the CHRO at [DuPont](/org/dupont). In addition to leading [DuPont](/org/dupont)’s H.R. functions and activities, Darrell was integral in helping shape the company’s culture, with a focus on talent to increase customer and shareholder value. He achieved similar results in previous roles with [Xerox](/org/xerox), Advanced Micro Devices, Shell and [Honeywell](/org/honeywell) in his 30-year career.

Darrell has numerous board roles, including independent director for [Illinois Tool Works](/org/illinois-tool-works), advisor for the HR Policy Association and member of the Executive Advisory Board at SemperVirens Venture Capital. He is a long-time partner and a member of the Advisory Board for the Center for Executive Succession at the Darla Moore School of Business at the University of South Carolina.

Elected to the Executive Leadership Council (ELC) and recognized by several professional organizations and magazines as one of the Most Influential Executives globally, Darrell earned his bachelor’s, MBA and Juris Doctor degrees from [Rutgers University](/org/rutgers-university).

Darrell Ford

Brian is Executive Vice President (EVP) and Chief Financial Officer at UPS, responsible for the strategic financial leadership of the company, which includes communication of the firm’s strategy and performance to investors as well as managing the capital structure to maximize shareholder return. He oversees the company’s financial processes and controls and has responsibility for Global Procurement, Real Estate and Global Business Services (GBS), including customer service. Brian is also responsible for the company’s Capital Market activity, including Treasury, M&A and UPS Capital. He is a member of the UPS Executive Leadership Team, reporting to the company’s CEO.

Prior to UPS, Brian spent 26 years with [PepsiCo](/org/pepsico) and served in a variety of finance leadership roles spanning Europe, Asia, North and South America. He also served as Executive Vice-President for [PepsiCo](/org/pepsico)’s Global Operations, responsible for global operations including supply chain, global procurement, global security, enterprise risk management and transformation. Brian served as the Chief Strategy Officer at [PepsiCo](/org/pepsico) and started up [PepsiCo](/org/pepsico)’s global e-commerce business. Brian began his career in 1990 as an investment banker working for PaineWebber in New York City.

A dual citizen of Ireland and the U.S., Brian serves on the board of [Georgetown University](/org/georgetown-university)’s Board of Regents and School of Foreign Service.

He is a graduate of [Georgetown University](/org/georgetown-university) and earned an MBA from [New York University](/org/nyu)’s Stern School of Business. Brian also completed [Harvard Business School](/org/harvard-business-school)’s executive program for global leadership.

Brian Newman

Laura Lane is Chief Corporate Affairs Officer. In this role she oversees Public Policy and Government Affairs, Communications, Sustainability, Community Relations and The UPS Foundation and is a member of UPS’s Executive Leadership Team reporting to CEO Carol B. Tomé.

Laura began her UPS career as president, Global Public Affairs in 2011 and was responsible for worldwide government affairs activities for UPS in over 220 countries and territories. She managed a global team of over 80 government affairs and strategic communications professionals. In this role, she strengthened UPS growth and competitiveness, including successfully advocating for comprehensive tax and pension reform; enhancing network efficiencies through infrastructure investments; securing alternative fuel credits in support of sustainability; working to modernize trade agreements and customs processes; leveling the playing field with postal networks; facilitating UPS Flight Forward certification; and advocating for laws that promote equity and justice in the workplace.

Prior to joining UPS, Laura served in both the public and private sectors. She was managing director and head of International Government Affairs at [Citigroup](/org/citigroup) and vice president for Global Public Policy with Time Warner.

In her government career, Laura served as a trade negotiator in the Office of the U.S. Trade Representative in the negotiation of China’s entry to the [World Trade Organization](/org/world-trade-organization) (WTO), the WTO Financial Services Agreement and the WTO Basic Telecommunications Agreement. She also served as a diplomat in the U.S. Foreign Service from 1990-1997, including serving at the American Embassy in Bogota, Colombia and Kigali, Rwanda. In Rwanda, she led evacuation efforts during the outbreak of civil war and returned as political advisor to U.S. forces providing humanitarian relief in the post-conflict environment. In her TED Talk, Laura describes that first-hand account and the importance of advocating for positive change.

Laura is one of three U.S. government-appointed business representatives serving on the Asia-Pacific Economic Cooperation (APEC) Business Advisory Council (ABAC). Laura previously served as a member and co-chair of the President’s Advisory Council on Doing Business in Africa. She also currently serves as a member of the Board of [United Nations](/org/united-nations) High Commissioner for Refugees USA (UNHCR-USA) and the CDC Foundation, in addition to several other U.S. business associations and non-profits including the Atlantic Council, the German-American Business Council and the Woodruff Arts Center.

Laura graduated summa cum laude from Loyola University with a bachelor’s degree in political science and history. As a Truman Scholar, she also graduated summa cum laude from Georgetown University with a Master of Science degree in foreign service in international economics and business diplomacy.

Laura Lane

Kate has responsibility for all of Microsoft’s activities in the U.S., including growing the company’s solutions, services and support revenues. She’s focused on driving transformation with Microsoft’s largest sales subsidiary, leading a 7,000-person field team.

Prior to Microsoft, she held senior positions with GE, Oracle, Red Hat, US Bancorp Investments and Deloitte Consulting.

Kate joined the UPS Board of Directors in 2020, and serves on the Risk Committee and the Nominating and Corporate Governance Committee.

She earned her bachelor's degree in electrical engineering from Lehigh University, and her MBA from the University of Pennsylvania’s Wharton School.

Kate Johnson

Russell has been the CEO of five GE businesses with a track record of leading mission-critical strategies that deliver increased value to shareholders and enhance competitiveness.

In his current role with GE, he leads the company's strategy on technology, solutions and services across the entire energy value chain, from the point of generation to consumption.

Russell joined the UPS Board of Directors in 2020, and serves on the Compensation Committee and the Nominating and Corporate Governance Committee.

He joined GE in 1997 after earning a bachelor’s in finance from Cleveland State University.

Russell Stokes

Philippe Gilbert is Executive Vice President (EVP), [Supply Chain Solutions](/org/supply-chain-solutions), responsible for Global Logistics and Distribution, Global Freight Forwarding and the technology-driven truckload freight brokerage business at Coyote.

In the past, Gilbert served as Regional CEO of the Americas for DB Schenker Logistics, based in Miami, Florida. In this role he led air, ocean, CHB, land and logistics in the United States, Canada and eight countries in Latin America. He previously was Regional CEO for West Europe from 2013 to 2015, based in Paris, France.

From 2005 to 2013, Gilbert served as Executive Vice President for GEODIS Wilson, the freight management division of international logistics provider, the GEODIS Group. There he managed an integrated network of 57 countries around the world and more than 80 agents. Gilbert also held leadership roles in the logistics space with Circle International / Eagle Global Logistics (EGL) and Saga S.A. He is a member of the Board of Directors of UNICEF USA.

Gilbert earned a Finance degree from Institut Superieur de Gestion (I.S.G.) in Paris, France, and is fluent in English, Spanish, French and Portuguese.

Philippe Gilbert

Former Chairman, President & Chief Executive Officer, H.J. Heinz Company

William R. Johnson

Former President of Direct-to-Consumer, Nike, Inc.

Christiana Smith Shi

Former Executive Vice President, Hewlett-Packard Company

Ann M. Livermore

Rodney C. Adkins

Former Chairman, Chief Executive Officer & President, Dana Corporation

Michael J. Burns

Franck Moison is a former Vice Chairman for the Colgate-Palmolive Company, a position he held since 2016. He led Colgate-Palmolive’s operations in Asia, South Pacific and Latin America, and he also led Global Business Development. Previously, he was Chief Operating Officer of Emerging Markets from 2010 until 2016, and he was given additional responsibility for Business Development in 2013. Beginning in 1978, Franck served in various management positions with the Colgate-Palmolive Company, including President, Global Marketing, Global Supply Chain & R&D from 2007 to 2010, and President, Western Europe, Central Europe and South Pacific from 2005 to 2007.

Franck serves on the Board of Directors of Hanes Brands, Inc., is a director of the [French American Chamber of Commerce](/org/french-american-chamber-of-commerce), is Chairman of the International Advisory Board of the [EDHEC Business School](/org/edhec-business-school) (Paris, London, Singapore) and is a member of the International Board of the McDonough School of Business at [Georgetown University](/org/georgetown-university).

Franck joined the UPS Board of Directors in 2017, and serves on the Nominating and Corporate Governance Committee.

UPS

Org chart

Teams

Board of Directors

Leadership Team

CEO and Executive Team

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