agineo GmbH
Samira Lätsch is a Marketing Communications Specialist at agineo GmbH since December 2023. Previously, Samira worked at Concentrix from October 2018 to March 2023, holding various roles including Flexi Trainer, SME/Supervisor, and Customer Engagement Specialist (Digital), where Samira provided training, supervision, and exceptional customer service to both new hires and long-term employees. Prior roles include Senior Customer Service Representative at Telnet Services Limited and Food and Beverage Attendant at Rydges Hotels & Resorts, where skills in customer interaction and support were further developed. Samira started their career as Front of House Superstar at Des Traditions and holds a Bachelor of Communication Studies from Auckland University of Technology, completed in 2022.
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agineo GmbH
agineo - your consulting firm for company-wide service management 4 decades of experience, over 250 specialized consultants, and more than 250 ongoing projects make us the largest independent ServiceNow partner in the German-speaking region. We work with our customers on innovative projects that help increase company success. We have been designing our customers’ business processes digitally, agilely, and forward-looking for almost 40 years. We rely on first-class ESM services to provide the best possible support in automating and optimizing processes in your IT organization or in management. We rely on the scalable, high-quality solutions ServiceNow and AixBOMS to do this. Further information about agineo can be found at: www.agineo.de ---- Imprint: www.agineo.de/impressum