Santosh Sharma is an experienced IT professional with a diverse background in desktop support and technology management. Currently serving as an Associate IT Manager at Agios Pharmaceuticals, Santosh previously held several key roles at Biogen, including Lead Desktop Engineer and Senior Desktop Engineer. Prior experience includes various positions at Best Buy, ranging from Geek Squad to Team Lead/Supervisor for Computing and Digital Imaging, as well as serving as an Apple Expert. Santosh also founded and directed information technology at Musicjoy Media and worked as a Desktop Support Specialist at Sanofi.