Chen Biran is a seasoned professional with extensive experience in product management, currently serving as the Senior Director of Product Management at Agoda since July 2017. In this role, Chen oversees partner-facing products and processes, achieving significant contributions to digital channels and partner satisfaction. Previous positions include Director of Product - Supply, where team leadership resulted in a 48% increase in partner engagement, and Principal Product Lead - Customer Experience, which included cross-company feature initiatives. Additional experience spans roles at Jelly Button Games, High Season, Inflection, Segmentic, and WinBuyer, showcasing expertise in experimentation, big data, and user experience across various sectors. Academic credentials include a Bachelor of Science in Computer Science, an MBA in Banking and Finance, and multiple certifications in software development and business management.
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