Emi Hayakawa

Emi Hayakawa is a product designer with extensive experience in UX design and research, currently serving as Product Designer L2 at Agoda since April 2024. Previous roles include UX Designer at CTC Global (Thailand) Ltd. and iSpecimen, where Emi led user research for an online marketplace project, improving usability and reducing costs. Emi's background also includes UX Researcher & Designer at Dartmouth-Hitchcock Health, where research on remote rehabilitation notably increased patient engagement, and experience in academia as a Teaching Assistant and Product Designer at DALI Lab. Education includes a Bachelor's degree in Biology and Human-Centered Design from Dartmouth College and a high school diploma from Chiang Mai International School.