Jieun Shim

Jieun Shim is an experienced professional in management and strategy with a diverse background in technology, e-commerce, and consumer engagement. At Agoda from November 2024 to October 2025, Jieun served as Associate Director of the Regional Management Office and Associate Director of Strategy for North Asia. Prior experience includes a role as Head of Delivery Commercial Operations for Japan at Uber from March 2022 to November 2024, along with previous positions in sales and growth management. Jieun worked at Amazon as a Product Manager, focusing on customer lifecycle optimization for Kindle. Earlier experience at Philip Morris International involved enhancing consumer journeys through digital marketing and e-commerce strategies. Jieun holds a Master's degree in International/Global Studies from Sophia University and a Bachelor's degree in Business/Commerce from Doshisha University.