Ngoc Pham is a seasoned language and translation professional with extensive experience in product localization and bilingual analysis. Currently serving as a Product Language Specialist for Agoda since February 2019, Ngoc Pham is responsible for maintaining the quality of translations across multiple platforms, recruiting and managing freelance translators, and analyzing data to enhance website performance. Previous roles include Vietnamese Translator at Wipro BPS and Assistant to the General Director at Hall Brothers International, where administrative support and interpretation were key responsibilities. Ngoc Pham also has a background in English education, having taught both children and business professionals. A graduate of the University of Languages and International Studies, Ngoc Pham holds a Bachelor's Degree in English Translation and Interpretation.
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