Norma Chen

Norma Chen has extensive experience in project management and e-commerce, currently serving as Manager of the Project Management Office at Agoda since June 2019. Prior roles at Agoda include Lead of the Project Management Office, Partner Program Manager, and Assistant Partner Program Manager. Prior to Agoda, Norma was Head of Ecommerce at Cambodia Airways, where responsibilities included leading mobile application development projects. Experience in marketing was gained at Klook Travel, focusing on user acquisition in Taiwan, and as an Operation Coordinator at Uber, where initiatives improved driver engagement and efficiency. Norma's career began at Tigerair Taiwan as a Revenue Management/Pricing Analyst, specializing in budgeting and pricing strategies. Educational credentials include a Master's degree in Transportation and Logistics Management from National Chiao Tung University and a Bachelor's degree in Business Administration from National Cheng Kung University.