Vikas Mehra is a Customer Experience Specialist at Agoda since June 2025, responsible for ensuring a positive experience for customers as the first point of contact. Prior to this role, Vikas worked as a Quality Assurance Analyst at IGT Solutions from February 2023 to January 2025 and served as a Customer Service Executive at SpiceJet Limited from June 2022 to December 2022. Vikas holds a Bachelor of Arts in Human Resources Management from Delhi University, where studies were completed from August 2018 to July 2021.
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