IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.


Consulting

IT Services

IGT Solutions

IGT Solutions' headquarters in Gurugram, India

The Cairo office focuses on travel consulting, recruitment, operations, and quality assurance in bilingual environments.

Cairo

The office at 191-205 in Catalunya likely focuses on business development, customer care, and efficient operational management.

191-205

Katie Stein

Rashid Ali

Navneet Taneja

Prabhakar Bisen

Karl Dsouza

Sameer Sharma

Megha Grewal

Chris Campton

Amir Bharwani

Parvinder Oberoi

Vivek Binjola

Ajay Kumar Goyal

Kevin Shaughnessy

Rahul Sinha

This department oversees and optimizes organizational processes to enhance efficiency and productivity.

Process Management

The Operations Management team at IGT Solutions is responsible for overseeing and optimizing the company's customer experience delivery processes. This team ensures efficient project execution, quality management, and resource allocation while driving strategic initiatives that enhance operational performance across travel and high-growth tech sectors. Collaborating closely with various stakeholders, they focus on continuous improvement to elevate the overall customer experience.

Operations Management

This department is responsible for addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction.

Customer Service

This department is responsible for designing, developing, and maintaining software applications and systems.

Software Development

This department focuses on overseeing and managing operational activities to ensure efficient processes and quality control.

Operations Coordination

This department focuses on sourcing, recruiting, and hiring qualified candidates to meet the organization's staffing needs.

IGT Solutions

Org chart

Teams

Process Management

Operations Management

Customer Service

Software Development

Operations Coordination

Talent Acquisition

Offices

IGT Solutions

Org chart

Teams

Process Management

Operations Management

Customer Service

Software Development

Operations Coordination

Talent Acquisition

Offices

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