IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.


Consulting

IT Services

IGT Solutions

IGT Solutions' headquarters in Gurugram, India

The Cairo office focuses on travel consulting, recruitment, operations, and quality assurance in bilingual environments.

Cairo

The office at 191-205 in Catalunya likely focuses on business development, customer care, and efficient operational management.

191-205

Katie Stein

Rana Ranveer Singh

Amir Bharwani

Dheeraj Narwani

Jivesh Bahadur

Anna Philip

Navneet Taneja

Tushar Sharan

Rahul Dewan

Laura Maria Zoarca

David Canon

Shavone Dajee

Somnath Bhattacharyya

Jo Anne T.

Yogeshwar Dutt

Rahul Bhatia

Kevin Shaughnessy

Rashid Ali

Megha Grewal

Karl Dsouza

Chris Campton

This department oversees and optimizes organizational processes to enhance efficiency and productivity.

Process Management

This department is responsible for addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction.

Customer Service

The Operations Management team at IGT Solutions is responsible for overseeing and optimizing the company's customer experience delivery processes. This team ensures efficient project execution, quality management, and resource allocation while driving strategic initiatives that enhance operational performance across travel and high-growth tech sectors. Collaborating closely with various stakeholders, they focus on continuous improvement to elevate the overall customer experience.

Operations Management

This department is responsible for designing, developing, and maintaining software applications and systems.

Software Development

This department focuses on overseeing and managing operational activities to ensure efficient processes and quality control.

Operations Coordination

This department is responsible for ensuring the quality of products and services through testing, analysis, and compliance with standards.

IGT Solutions

Org chart

Teams

Process Management

Customer Service

Operations Management

Software Development

Operations Coordination

Quality Assurance

Offices

IGT Solutions

Org chart

Teams

Process Management

Customer Service

Operations Management

Software Development

Operations Coordination

Quality Assurance

Offices

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