IGT Solutions is a next-gen customer experience (CX) company, defining and delivering transformative experiences for the global and most innovative brands using digital technologies. With the combination of Digital and Human Intelligence, IGT becomes the preferred partner for managing end-to-end CX journeys across Travel and High Growth Tech industries.


Consulting

IT Services

IGT Solutions

IGT Solutions' headquarters in Gurugram, India

Katie Stein

Neeraj Vaid

Sameer Sharma

Megha Grewal

Prabhakar Bisen

Chris Campton

Navneet Taneja

Amir Bharwani

Karl Dsouza

Parvinder Oberoi

Ravi Vashisht

Vivek Binjola

Rashid Ali

Shashwat Bedi

Ajay Kumar Goyal

Kevin Shaughnessy

Rahul Sinha

The Operations Management team at IGT Solutions is responsible for overseeing and optimizing the company's customer experience delivery processes. This team ensures efficient project execution, quality management, and resource allocation while driving strategic initiatives that enhance operational performance across travel and high-growth tech sectors. Collaborating closely with various stakeholders, they focus on continuous improvement to elevate the overall customer experience.

Operations Management

The Customer Engagement team at IGT Solutions is dedicated to fostering strong relationships with clients across the Travel and High Growth Tech industries. This team specializes in ensuring customer satisfaction and loyalty by providing tailored support and strategic insights throughout the customer journey, leveraging both digital tools and human expertise to enhance the overall customer experience. They work collaboratively to drive growth, manage client accounts, and optimize service delivery, ensuring that clients maximize the value of IGT's transformative solutions.

Customer Engagement

The Human Resources team at IGT Solutions is responsible for attracting, developing, and retaining top talent to support the company's focus on transformative customer experiences. They manage recruitment, employee engagement, performance management, and organizational development, ensuring a strong alignment between human capital and business goals. This team plays a crucial role in fostering a dynamic workplace culture that embraces both digital and human intelligence.

Human Resources

The Technology and Development team at IGT Solutions drives innovation by leveraging advanced digital technologies to enhance customer experiences. This team is responsible for developing and managing robust software solutions, implementing agile methodologies, ensuring data integrity, and maintaining cybersecurity protocols. By collaborating across various technical disciplines, they focus on delivering high-quality products and services that support IGT's mission of transforming customer journeys in travel and high-growth tech sectors.

Technology and Development

The Leadership Team at IGT Solutions is responsible for shaping the company's strategic vision and overseeing its execution to enhance customer experiences across the Travel and High Growth Tech sectors. Comprising key executives such as the CEO, Chief Customer & Revenue Officer, and Chief People Officer, this team focuses on driving innovation, fostering a customer-centric culture, and optimizing revenue growth through the integration of digital and human intelligence.

IGT Solutions

Org chart

Teams

Operations Management

Customer Engagement

Human Resources

Technology and Development

Leadership Team

Offices

IGT Solutions

Org chart

Teams

Operations Management

Customer Engagement

Human Resources

Technology and Development

Leadership Team

Offices

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