Bradford Simpson

Bradford Simpson is an experienced training and change management professional with a strong background in employee engagement and instructional design. Currently serving as Senior Manager at Agora, Bradford specializes in the deployment of performance management systems and has successfully implemented processes that achieved a 90% employee satisfaction rating. Prior roles include Senior Training Manager at Agora, Manager of Contact Center Training at RingCentral, and various managerial positions at Vonage Business, Cricket Communications, and other organizations. Bradford's expertise encompasses developing training content, managing instructional design teams, and enhancing customer satisfaction through effective training methodologies, supported by a Bachelor of Arts in Geography and Environmental Science from the University of Colorado Colorado Springs.