Elisabeth C.

Elisabeth C. is an experienced professional in Customer Success with a diverse background spanning several key roles. Currently serving in Customer Success Operations at Agorapulse since January 2022, Elisabeth also holds positions as a Product Advisory Board Member at Cast.app and Founder of The Digital CSM and Planete Customer Success, the latter focusing on promoting Customer Success practices. Notable contributions include creating the Open Book of Customer Success, a resource hub for industry professionals, and hosting the Customer Success Cafe in Paris. Elisabeth's previous experience includes management roles in Customer Success at Talentsoft, Salesmachine, and Captain Dash, along with educational qualifications including an M.B.A. in International Businesses and Project Management from ISC Paris and ongoing studies in Revenue Operations.